Responsible Gaming
Gaming Should Be Entertainment
At Vegas Hero, we believe that gambling should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never view it as an investment or income source.
Your enjoyment and safety are our priorities. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age, or the legal age in your jurisdiction, to use Vegas Hero. We take age verification seriously and comply with all UK gambling regulations. By accessing this site, you confirm that you meet these age requirements.
If you are under the legal age to gamble, please do not use our services.
Warning Signs of Problem Gambling
Please be aware of the following signs that may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from friends, family, or professionals
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to finance gambling
- Experiencing anxiety, depression, or mood changes related to gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or difficult feelings
- Lying to others about the extent of gambling
- Risking important relationships, education, or career opportunities
If you recognize any of these signs in your own behaviour, please seek support immediately.
Self-Help Tools & Player Controls
Vegas Hero provides several tools to help you manage your gambling activity:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you are willing to accept within a set timeframe
- Reality Checks: Receive periodic reminders during play sessions about how long you have been gaming and how much you have spent
- Time Limits: Set session time limits to control how long you play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling
These tools are available in your account settings. We encourage you to use them to manage your gameplay responsibly.
Get Help & Support
If you are struggling with problem gambling, help is available. The following organizations offer free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gambling
www.gamcare.org.uk - GamStop: The UK's national self-exclusion scheme. Self-exclude from all online gambling operators at once
www.gamstop.co.uk - Gamblers Anonymous: Self-help group meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia — Gambling Help Online:
www.gamblinghelponline.org.au - Canada — Responsible Gambling Council:
www.responsiblegambling.org - United States — National Council on Problem Gambling:
www.ncpgambling.org - Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA):
www.bzga.de
If You Need Help
If you or someone you know is experiencing problem gambling, please do not hesitate to reach out for support. There is no shame in asking for help—professional support services are confidential and available free of charge.
Contact one of the organizations listed above today. Recovery is possible, and help is within reach.
If you believe you have a gambling problem, you may also request self-exclusion from Vegas Hero by contacting our customer support team immediately.